Shipping FAQ


We are still shipping orders as usual to most of the countries.

Unfortunately due to COVID-19 restrictions, we are temporarily not shipping to:  India, Senegal, Saint Kitts and Nevis, New Caledonia, Brunei Darussalam, Mongolia, Cambodia, Philippines.

How much is shipping?

We are currently offering FREE worldwide shipping via Chronopost, DPD and FedEx courier.

When will my order arrive?

All orders are dispatched from France

Western Europe 2-4 days

Eastern Europe 3-5 days

Rest of World 5-7 days

* Days refer to working days (Monday-Friday) and exclude the day of posting, Saturdays, Sundays and Bank Holidays. Our delivery aims also assume that items are not held in customs.

*Due to COVID-19 couriers might have longer delays.

There can be the occasional customs or courier delay which may affect your delivery timeframe from time to time.

Will I receive a tracking number?

When the order is dispatched you will receive an email with a tracking number. If you haven't received an email please contact

Which courier do you use?

We use Chronopost, DPD and FedEx courier.

Will I have to pay duties and taxes?

You will have to pay all import duties, customs and taxes at the point or after the delivery.